Privacy Notice

Last Updated: 15 July 2025

Thank you for choosing to be part of our community at CARING AND SUPPORTIVE SERVICE LTD, doing business as Mother of the Year (“Mother of the Year”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@motheroftheyear.co.uk.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you:

• Visit our website at https://motheroftheyear.co.uk
• Express an interest in our products or services
• Participate in our activities (e.g., marketing or events)
• Contact us directly

Personal Information Provided by You

This may include:

• Names
• Email addresses
• Billing addresses
• Phone numbers
• Any other information you provide through forms or communications

Automatically Collected Information

Some information is collected automatically when you visit our website, such as:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Country/location
• Pages viewed
• Time spent on our site

We use cookies and similar technologies. You can review our Cookie Notice here.

We do not process sensitive personal information (such as health data, biometric data, etc.).

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

• Provide and deliver services
• Communicate with you
• Improve and personalise your experience
• Fulfil our legal obligations
• Protect our systems and detect fraud or misuse

We only process your data where there is a legal basis, such as:

• Your consent
• Performance of a contract
• Legal obligation
• Legitimate business interests

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information:

• With service providers who help us deliver our services (e.g., email platforms, payment processors)
• With legal authorities when required to comply with the law
• As part of a business transfer, merger, or asset sale

We do not sell your personal data.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies and similar tracking technologies (e.g., pixels, beacons) to collect and store information.

You can control cookies through your browser settings and learn more by reading our Cookie Policy at: https://motheroftheyear.co.uk/cookie-policy

5. HOW DO WE HANDLE YOUR GOOGLE ANALYTICS DATA?

We may use Google Analytics to understand how our visitors use our services. This may involve the use of cookies and collection of data such as device type, country, and time on site.

You can opt out by installing the browser add-on: https://tools.google.com/dlpage/gaoptout

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our service providers may be located outside the UK. We take all necessary measures to ensure appropriate safeguards are in place in line with UK data protection laws.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your data only for as long as necessary to:

• Fulfil the purpose it was collected for
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

When no longer needed, we securely delete or anonymise your data.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use appropriate technical and organisational security measures to protect your data, including:

• SSL encryption
• Firewall protections
• Access controls

Despite our efforts, no system is 100% secure. Please use caution when sharing information online.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Under the UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with the ICO

You can exercise these rights by contacting us at: info@motheroftheyear.co.uk

10. HOW DO WE HANDLE MINORS’ INFORMATION?

We do not knowingly collect or market to children under 18. If we learn a child has submitted personal information, we will delete it immediately.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track (DNT) browser signals.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this notice from time to time. When we do, we will update the “Last Updated” date at the top of this page.

We encourage you to review this notice regularly to stay informed.

13. HOW CAN YOU CONTACT US?

CARING AND SUPPORTIVE SERVICE LTD
58 Mund St, London W14 9LZ, United Kingdom
Email: info@motheroftheyear.co.uk

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

To request access to, correct, or delete your personal data, please email us at info@motheroftheyear.co.uk with the subject line “Privacy Request”.